At SIMTOLITE, environmental responsibility is not an afterthought — it is engineered into every product we design, every material we source, and every process we operate. As a Made-in-India industrial LED lighting manufacturer, we are committed to reducing the environmental impact of industrial lighting across India — one facility at a time.
All SIMTOLITE LED products are 100% mercury-free — eliminating the most harmful environmental risk associated with conventional fluorescent and CFL lighting. Safe for people. Safe for the planet.
| Environmental Factor | SIMTOLITE Impact |
|---|---|
| Energy Consumption | Up to 80% reduction vs conventional lighting |
| Carbon Emissions | Significantly reduced per facility |
| Mercury Content | Zero — 100% mercury-free products |
| Hazardous Substances | RoHS compliant — zero harmful materials |
| Product Lifespan | 50,000+ hours — fewer replacements, less waste |
| Packaging | Minimal, recyclable packaging materials |
SIMTOLITE encourages responsible disposal of LED products at the end of their operational life. Our products carry a 50,000+ hour rated lifespan — significantly reducing replacement frequency and e-waste generation compared to conventional lighting.
For end-of-life product disposal, we recommend:
Choose SIMTOLITE — and make your facility part of India’s green industrial future.
Every product is manufactured under strict quality protocols and backed by a comprehensive warranty — ensuring your lighting investment is fully protected from the day of installation.
Products must be installed by a qualified electrician
Reach our support team with your product details and purchase invoice.
Share product model, product code, invoice number, installation date, and description of the issueg
Our technical team will assess the claim and may request product inspection or photographs.
Valid warranty claims will be resolved through product repair or replacement within working days of claim approval.
Subject Line: Warranty Claim — [Product Name] — [Invoice Number]
SIMTOLITE offers dedicated customer support for product enquiries, technical assistance, warranty claims & complaint resolution. Contact us today.
Our commitment to you extends well beyond product delivery. Our dedicated support team is here to assist with technical queries, installation guidance, warranty claims, and complaint resolution — ensuring your lighting investment performs at its best, always.
Pre-Sales Technical Support
Installation Support
After-Sales Support
Contact us via phone, WhatsApp, or email with your complaint details, product information, and purchase invoice.
We acknowledge every complaint within 24 business hours of receipt — providing a complaint reference number for tracking.
Our technical team investigates the complaint thoroughly — which may include remote diagnosis, photograph review, or on-site inspection coordination.
We aim to resolve all complaints within working days depending on the nature of the issue — with clear communication at every stage.
Our team follows up post-resolution to confirm satisfaction and ensure the issue has been fully resolved.
If your complaint remains unresolved within the committed timeframe, you may escalate directly to our senior management team:
“Your satisfaction is not just our goal — it is our commitment. Every SIMTOLITE™ customer deserves responsive, respectful, and result-driven support.”
We manufactures a comprehensive range of industrial LED lighting solutions including dimmable LED high bays, IP65 weatherproof fixtures, aluminum anodised battens, sensor-enabled smart fixtures, LED flood lights, street lights, 2×2 panels, recessed panels, and dimmable LED tubes — all available in customized configurations.
