SIMTOLITE, a brand of SIMTECH ENERGY (“Company”, “We”, “Us”, “Our”), headquartered at Ambala Cantt, Haryana, India, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.simtolite.com (“Website”) or interact with our products and services.
This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act).
By using our Website, you consent to the terms of this Privacy Policy.
We may collect the following categories of personal information:
Full name
Email address
Mobile / telephone number
Company name and designation
Postal address / city / state / pincode
IP address and browser type
Pages visited and time spent on Website
Device type and operating system
Referring website URLs
Cookies and tracking data
Product enquiries and requirements
Project details shared via contact forms
Service requests and feedback
We use the information collected for the following purposes:
To respond to your product enquiries and service requests
To provide customized product recommendations and quotations
To conduct free energy audits and lighting consultations
To process orders, deliveries, and after-sales support
To send product updates, catalogs, and company newsletters
To improve our Website, products, and services
To comply with legal and regulatory obligations
To prevent fraud and ensure Website security
We process your personal data on the following legal grounds under applicable Indian law:
Consent — where you have provided explicit consent
Contractual Necessity — to fulfil orders and service agreements
Legitimate Interest — to improve our products and services
Legal Obligation — to comply with applicable Indian laws and regulations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With authorized service partners for product delivery and installation
With technology service providers who operate our Website and systems
With legal and regulatory authorities when required by Indian law
With professional advisors including lawyers and accountants under confidentiality obligations
In connection with a business merger, acquisition, or restructuring
All third parties are contractually obligated to maintain confidentiality and use your data only for specified purposes.
We implement reasonable technical and organizational security measures as required under the IT (Reasonable Security Practices) Rules, 2011, including:
SSL encryption for data transmission
Secure server storage with restricted access
Regular security audits and vulnerability assessments
Password-protected internal systems
Employee data confidentiality agreements
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian law. Enquiry and transaction data is typically retained for a period of 5 years in compliance with Indian business record-keeping requirements.
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to Access — request a copy of personal data we hold about you
Right to Correction — request correction of inaccurate personal data
Right to Erasure — request deletion of your personal data
Right to Grievance Redressal — lodge a complaint with our Data Protection Officer
Right to Nominate — nominate a person to exercise rights on your behalf
To exercise any of these rights, contact us at simtechenergy@gmail.com
Our Website and services are not directed at children under the age of 18 years. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately for removal.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
For any privacy-related queries, concerns, or complaints, please contact:
SIMTECH ENERGY Ambala Cantt, Haryana, India 📞 +91-9991488837 📧 simtechenergy@gmail.com 🌐 www.simtolite.com
We will respond to all grievances within 30 days of receipt as required under applicable Indian law.
